We’re looking for a solutions engineer who will work closely with multiple teams to ensure that customers realize the full value and potential of Hakimo’s software solutions.
Responsibilities
- Lead all technical aspects of customer deployments, including design and planning, onboarding, verification of deployment
- Work with the engineering team to handle technical tasks in the post-sales process and to solve customer issues (especially related to onboarding)
- Help sales representatives with technical questions related to the product
- Plan, set up, and run pilot deployments
- Serve as a technical point of contact for customers
Qualifications
Essential Qualifications:
- An Engineering degree in CS/EE or a related field
- Experience with distributed systems to quickly isolate and troubleshoot issues
- Networking fundamentals to understand and debug networking issues in customer environments
- Empathy to work with customers, and address pain points
Preferred Qualifications:
- Familiarity with Linux
- Prior experience designing physical security systems
- Experience with Kubernetes